AI-powered chatbots and intelligent solutions automate customer service, qualify leads, answer questions, and provide 24/7 customer support without human intervention.
• Rule-based chatbots
• AI/ML-powered intelligent bots
•
Natural language processing (NLP)
• Intent recognition
• Multilingual support
• Website chatbots
• WhatsApp chatbots
• Facebook
Messenger bots
• Telegram chatbots
• Voice-based chatbots (IVR)
• Lead qualification & scoring
• Customer support &
FAQ
• Product recommendations
• Order tracking
• Appointment booking
• 24/7 availability
• Instant response times
• Human
handoff when needed
• CRM integration
• Analytics & insights
Chatbots handle 85% of customer support interactions, reduce support costs by 30%, improve customer satisfaction, and generate qualified leads. Customers prefer instant responses from chatbots.